Support

Activation Keys

Did you just purchase YNAB 4?

YNAB 4 is a completely new installation so you'll need to download it first if you haven't yet. It will arrive as a 'Trial' copy as all copies of our software do. You only need to paste in your key to remove the time limit and trial notices.

Once you have it installed it, you'll be prompted to enter your new key. Copy and paste it in for the best results. Then click the Activate button to finish up.

Do you already have YNAB installed?

 You don't need to uninstall or reinstall the software when you transition from the trial to the full version. The trial version is the full version, and is only limited by time. If your trial has expired, don't worry! Your work is still there and will remain intact until you paste in the license key to activate your copy.

If you purchased YNAB then your license key can be found under the “Description of your Order” section in the email that you should have received after you ordered. The email receipt will have a subject line like this: "Order Placed – YNAB-123456789012-123456".

  • If you can't find the order email, it's possible that the email we sent you was filtered as spam. Check your spam folder to see if it’s there.
  • If you can't locate your key email then you can use our lookup form to get it sent to you.

Did you purchase on Amazon?

  1. Locate your Amazon order number and activate your copy in order to get your key.
  2. Once you have the key, follow the install steps here.  If you already installed YNAB from here on our site then you don't need to reinstall it from the disc. Simply paste in your key and you'll be all set!

If you purchased your copy from Amazon as a digital download then you can locate it via the instructions below depending upon your operating system.

  • Windows: You can find your product keys in Your Games and Software Library. Click the "Your Digital Items" link at the top of the screen to easily access Your Games and Software Library.
  • Mac: Product keys can be found on your Desktop with your download files after your download is completed. You can also find them in Your Games and Software Library. Click the "Your Digital Items" link at the top of the screen to easily access Your Games and Software Library.

Are you not sure where to enter the key?

The key needs to be entered on a copy of the software that you need to download first. Once you have it downloaded and installed please follow the steps below for what to look for.

If the software is running and isn't asking you for the key then you are all set!

If it prompts you for a key then follow the steps below:

  1. Highlight the key from your order email and copy it - dashes and all - (Right/CTRL click and choose 'Copy')
  2. On the startup screen, click the "Activate" button.

  3. Right/CTRL-click in the license key field and choose 'Paste'

  4. Click the 'Activate' button and you won't be prompted for it again!

Are you using an older 'YNAB 3' or 'YNAB Pro' key in YNAB 4?

YNAB 4 is an upgrade from our previous versions and the keys are formatted differently. If you'd like to upgrade to YNAB 4, you can save $20 by using our upgrade form.